Concept demo made by Nexibeo. This product does not exist yet. Co-create it with us
Citizen information assistantGet a free sample

For Local government digital service teams

Accessible guidance with visible publication dates and service ownership.

For local government digital service teams, turn approved service pages and current contact directories into source-linked service guidance and referrals.

Start a pilotHow it works

The problem

Residents struggle to find the right service instructions.

What you get

Source-linked service guidance and referrals.

Approved service pages and current contact directories in, reviewed results out. People check what the AI drafts before anything reaches you.

Features

Everything the job needs, nothing it doesn't.

01Identify service intent
02Retrieve approved guidance
03Show eligibility sources
04Explain next steps
05Flag unavailable answers
06Route staff help

How it works

From your files to approved results.

Source-linked assistant and administrator console.

  1. Add an approved collection
  2. Assign source owners and access rules
  3. Test representative questions
  4. Let users ask questions
  5. Retrieve supporting passages
  6. Answer or request clarification

Free sample

A working demonstration for one high-volume service.

Test USD 500-2,000 setup plus USD 150-600 monthly for one defined source collection and usage allowance. Price multi-location deployments and specialist support separately. Validate willingness to pay; these are hypotheses.

Start a pilot

This is a concept demo. The button goes to Nexibeo, where you can co-create this product.