Concept demo made by Nexibeo. This product does not exist yet. Co-create it with us
Customer expansion researchGet a free sample

For Customer success teams managing business accounts

Evidence-based discovery opportunities rather than automatic upsell recommendations.

For customer success teams managing business accounts, turn authorized usage data and customer conversations into expansion research brief.

Start a pilotHow it works

The problem

Expansion suggestions lack evidence of an actual customer need.

What you get

Expansion research brief.

Authorized usage data and customer conversations in, reviewed results out. People check what the AI drafts before anything reaches you.

Features

Everything the job needs, nothing it doesn't.

01Identify stated goals
02Examine relevant usage
03Flag unmet requirements
04Distinguish hypotheses
05Prepare discovery questions
06Record account-owner decisions

How it works

From your files to approved results.

Research evidence workspace with reviewed deliverables.

  1. Agree the decision and research questions
  2. Define permitted sources or participants
  3. Collect evidence
  4. Code findings
  5. Compare supporting and contradictory material
  6. Review interpretations

Free sample

An account needs brief with supporting evidence.

Test USD 750-3,000 for one tightly bounded research question and evidence pack. Participant recruitment, specialist review and licensed data are separately scoped. Repeat tracking can become a retainer. Prices are hypotheses.

Start a pilot

This is a concept demo. The button goes to Nexibeo, where you can co-create this product.