Concept demo made by Nexibeo. This product does not exist yet. Co-create it with us
Multilingual help desk serviceGet a free sample

For Support leads at cross-border online retailers

Order identifiers and product terms remain consistent through every translation.

For support leads at cross-border online retailers, turn ticket history, terminology and approved response examples into reviewed bilingual customer responses.

Start a pilotHow it works

The problem

Agents cannot reliably handle unfamiliar customer languages.

What you get

Reviewed bilingual customer responses.

Ticket history, terminology and approved response examples in, reviewed results out. People check what the AI drafts before anything reaches you.

Features

Everything the job needs, nothing it doesn't.

01Detect conversation language
02Translate messages
03Preserve order details
04Adapt tone
05Review sensitive wording
06Maintain language glossaries

How it works

From your files to approved results.

Multilingual production and review portal.

  1. Upload authorized source content
  2. Confirm target languages and terminology
  3. Create translation drafts
  4. Assign qualified reviewers
  5. Reconcile source changes
  6. Check layout or timing

Free sample

A bilingual review of anonymized tickets.

Quote an initial USD 300-1,200 batch for a defined word count or media duration and one target language. Charge separately for extra languages, specialist review and dubbing. Test recurring volume agreements after the pilot; prices are hypotheses.

Start a pilot

This is a concept demo. The button goes to Nexibeo, where you can co-create this product.