For support leads and operations managers running customer conversations across chat, email, SMS and social channels
Brookmere & Ledger Support Co-op runs member conversations across chat, email, SMS and social from five rented tools. Threadline keeps one record per member, grounds AI replies in approved knowledge and escalates with full context.
Built for you in days, not months
Nexibeo builds this as a custom AI implementation with its AI software factory, usually in days to a few weeks. Use it inside your business, or add it to what you offer your own clients.