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Unified AI customer conversation and support portalTry the demo

For support leads and operations managers running customer conversations across chat, email, SMS and social channels

One conversation record across every channel, with humans in control of every handoff.

Brookmere & Ledger Support Co-op runs member conversations across chat, email, SMS and social from five rented tools. Threadline keeps one record per member, grounds AI replies in approved knowledge and escalates with full context.

Built for you in days, not months

Run it for your own team, or offer it to your clients.

Nexibeo builds this as a custom AI implementation with its AI software factory, usually in days to a few weeks. Use it inside your business, or add it to what you offer your own clients.

Get this built by Nexibeo