Mailing Address: Unit 3709, 37th Floor, Tower II, Lippo Centre, 89 Queensway, Admiralty, Hong Kong. We can be reached via e-mail at contact@Nexibeo.com or you can reach Customer Support Services at the phone number at www.Nexibeo.com
Nexibeo complies with the provisions of the U.S-E.U Safe Harbor framework as set forth by the United States Department of Commerce, with regards to the collection, use and storage of Personal Information received from the European Union. For more information about the U.S-E.U Safe Harbor framework kindly visit http://export.gov/safeharbor/.
Children’s Online Privacy Protection
Nexibeo does not knowingly collect Personal Information from users who are under 13 years of age.
Information Recorded and Use
Nexibeo will have access to third party personal information provided by you as part of using Services such as contacts in your Nexibeo Mail account. This information may include third party names, email addresses, phone numbers and physical addresses and will be used for servicing your requirements as expressed by you to Nexibeo and solely as part and parcel of your use of Nexibeo Services. We do not share this third party personal information with anyone for promotional purposes, nor do we utilize it for any purposes not expressly consented to by you. When you elect to refer friends to the website, we request their email address and name to facilitate the request and deliver this one time email.
We post user testimonials on the website. These testimonials may include names and we acquire permission from our users prior to posting these on the website. Nexibeo is not responsible for the Personal Information users elect to post within their testimonials.
Your usage details such as time, frequency, duration and pattern of use, features used and the amount of storage used will be recorded by us in order to enhance your experience of the Nexibeo services and to help us provide you the best possible service.
By entering and submitting your contact information online in response to any request on this website where such information may be entered, you voluntarily provide your information directly to both advertised parties (i.e., the real estate agent and the mortgage lender, including the mortgage lender’s employees). You are not required to enter and submit your contact information online. If you provide your contact information (name, telephone number, email address), you hereby consent to receiving email, direct mail, and telephonic communications, both for general and solicitation purposes, made or sent by or on behalf of the advertised parties. Information gathered here is for the internal use of the advertised parties only and will not be shared with any other third party unless permitted by law. If you have questions about the services of the advertised parties and do not want to enter and submit your contact information online, please reach out to the advertised parties directly.
Contents of Your User Account
We use the Internet Protocol address, browser type, browser language, referring URL, files accessed, errors generated, time zone, operating system and other visitor details collected in our log files to analyze the trends, administer the website, track visitor’s movements and to improve our website.
Links From Our Website
With Whom We Share Information
How Secure is Your Information
We adopt industry appropriate data collection, storage and processing practices and security measures, as well as physical security measures to protect against unauthorized access, alteration, disclosure or destruction of your Personal Information, username, password, transaction information and data stored in your user account. Access to your name and email address is restricted to our employees who need to know such information in connection with providing Nexibeo Services to you and are bound by confidentiality obligations.
Your Choice in Information Use
Accessing, Updating and Removing Personal Information
We provide users with access to their Personal Information. Users may correct, update or remove any such Personal Information either by accessing their user account or by contacting Nexibeo Customer Support Services. Such changes may take up to 48 hours to take effect. We respond to all enquiries within 30 days.
Investigation of Illegal Activity
Notification of Changes
Blogs and Forums
We provide the capacity for users to post information in blogs and forums for sharing information in a public space on the website. This information is publicly available to all users of these forums and visitors to Nexibeo. We require registration to publish information, but given the public nature of both platforms, any Personal Information disclosed within these forums may be used to contact users with unsolicited messages. We encourage users to be cautious in disclosure of Personal Information in public forums as Nexibeo is not responsible for the Personal Information users elect to disclose.
Nexibeo also supports third party widgets on the website that allow users to share articles and other information on different platforms. These widgets do not collect or store any Personal Information from users on the website and simply act as a bridge for your convenience in sharing information.