Decision register service

Buyer

Department heads handling frequent cross-team decisions

Problem

Teams cannot locate the current decision or its rationale.

Format

Operational coordination portal

Also fits

Operations; Human Resources

USP

Shows which decision is current and why earlier choices changed.

The product

Key screens: Decision search, rationale card, review calendar. Use a queue or timeline as the opening view, with clear owners, dates and current states. Each case opens into its source context, proposed actions and discussion. Give external participants a limited form or status page. Make the next required action visible without opening every record. In this product, the first view is decision search, followed by rationale card and review calendar.

Core functionality

1. Capture decisions.
2. Name owners.
3. Attach evidence.
4. Record alternatives.
5. Identify superseded decisions.
6. Schedule reviews.

Customer workflow

Create a case from approved inputs, identify required actions, confirm owners and dates, request missing information, approve proposed communications or changes, track completion, and retain a handover record. Start with approved meeting notes and decision records and finish with versioned decision register.

AI and human review

Extract candidate actions and relevant context, classify requests and draft communications. Use explicit rules for scheduling, state transitions and permissions. People confirm obligations and approve consequential actions before execution.

What the customer puts in

Approved meeting notes and decision records

What the customer gets

Versioned decision register

Accounts and administration

Role permissions, task ownership, deadlines, reminders, approval gates, exception handling, action history, duplicate prevention and reversible configuration.

MVP scope

Begin with department heads handling frequent cross-team decisions and one recurring use case. Build the first two modules: capture decisions; name owners. Provide operator assistance for the third module: attach evidence. Deliver versioned decision register through a manual review queue. Perform other necessary full-scope functions manually during the pilot. Include all applicable access, accuracy and professional-review controls from the start.

After the MVP is validated

After paid pilots establish value, automate the remaining modules: record alternatives; identify superseded decisions; schedule reviews. Add one validated source integration, reusable customer configuration and recurring delivery. Expand to additional teams, document formats or languages only after testing the new scope.

Build dependencies

Explicit state definitions, owner mapping, approval rules, idempotent actions, notifications and recovery procedures. Workflow reliability matters more than fluent text.

Integrations and data access

Team updates, calendars, project records and agreed management routines. Calendars, email, task managers and relevant business records. Use draft actions and supervised handoffs first, then enable only specifically authorized writes. These are candidate integration categories, not verified supported connectors.

Defensibility

Customer-specific workflow rules, reliable handoffs, operational history and integrations that make the service part of daily work. For this idea, build around shows which decision is current and why earlier choices changed. This advantage requires execution and accumulated customer trust; the base model alone is not a defensible asset.

Alternatives and positioning

Shared inboxes, spreadsheets, task boards and existing workflow automation products. Differentiate on this specific proposed advantage: shows which decision is current and why earlier choices changed. Test it against the buyer's current method on the same task. Competitor coverage and uniqueness have not been established.

Revenue model and test pricing

Test USD 750-2,500 setup plus USD 200-800 monthly for one bounded workflow and team. Cap case volume and implementation scope. Larger operational integrations need separate quotes. Prices are hypotheses.

Main delivery costs

Workflow configuration, integration maintenance, model calls, notification delivery, exception support and monitoring.

Marketing message to test

Decision register service for department heads handling frequent cross-team decisions. Shows which decision is current and why earlier choices changed. Demonstrate the claim through a searchable department decision register.

Acquisition channels

Operations consultancy partners

Lead magnet

A searchable department decision register

The first 30 days of marketing

1. Week 1: interview five prospective buyers in this segment: department heads handling frequent cross-team decisions. Ask to see a recent example of the problem and their current process.
2. Week 2: prepare this demonstration using authorized or synthetic material: a searchable department decision register.
3. Week 3: present it through operations consultancy partners and seek one narrowly scoped paid pilot.
4. Week 4: review retrieval success, contradictory instructions, total delivery effort and a concrete renewal decision before increasing scope.

Paid pilot and validation

Run one recurring workflow with a small team. Track every handoff and exception, verify completed actions, and compare handling time and missed commitments with the prior process. For this idea, use approved meeting notes and decision records and evaluate versioned decision register. Agree success thresholds with the buyer before starting; collect a baseline for retrieval success, contradictory instructions. A positive signal is payment and repeat use with acceptable quality and delivery cost, not a favorable demo reaction alone.

Success metrics

Retrieval success, contradictory instructions

Retention and expansion

Report completed actions and recurring exceptions. Maintain the workflow as policies change, then add one adjacent handoff with clear ownership.

Operating controls and limitations

Confirm owners, decisions and commitments. Keep employee discussion notes access-controlled and avoid covert individual performance inference. Validate source access and reviewer availability during the pilot. Maintain customer-level access, data deletion controls and a record of final approvals.

Investment indication

What it would take to build, from a first MVP to the full product. A planning range to start the conversation, not a quote. Running costs (model usage, hosting, reviewer hours) come on top.

Brand style (concept)