Screenshot of the Consent-based customer vocabulary library interactive demo
Screenshot of the interactive demo, on sample data

Consent-based customer vocabulary library

A permissioned language library tied to real customer tasks.

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For
Product marketing teams in specialist markets
Solves
Campaign language misses how customers describe their problems.
Delivers
Customer language evidence guide
Built in
about 4 weeks of creation time, MVP in 5 days
Investment
$10,500 for the MVP, $35,500 for the full product
Run it
Inside your business, or as part of your offer to clients
01

What it does

For product marketing teams in specialist markets, turn consented interviews and approved support excerpts into customer language evidence guide.

  1. Extract customer phrases.
  2. Preserve quote context.
  3. Group task language.
  4. Flag internal jargon.
  5. Draft testable alternatives.
  6. Export vocabulary guide.

What goes in, what comes out

What the customer puts in
  • Consented interviews
  • Approved support excerpts

AI drafts, people review. Research evidence workspace with reviewed deliverables.

What the customer gets
  • Customer language evidence guide
02

How it works

The workflow

  1. In
    Start with

    Consented interviews and approved support excerpts

  2. 1

    The buyer creates a project

  3. 2

    Supplies consented interviews and approved support excerpts

  4. 3

    Confirms scope and access

  5. Out
    Finish with

    Customer language evidence guide

AI does the heavy lifting, people stay in charge

Cluster phrases while preserving original meaning. Keep model suggestions separate from verified facts. Link factual outputs to authorized input evidence and show missing information explicitly. Use deterministic checks for counts, dates, identifiers and arithmetic where applicable. A designated reviewer validates consequential outputs and signs off the delivered result.

What your team sees

Key screens: Quote collection, Language themes, Messaging tests. Organize work by research question. Show a source library, an evidence matrix and a draft findings panel with linked quotations. Keep contradictory findings and unanswered questions visible. Allow reviewers to inspect the original context before accepting an interpretation. Open with quote collection; move into language themes for the detailed task; finish in messaging tests for review and handoff. Show the source record, uncertainty and approval status beside each proposed output.

Accounts and administration

Source provenance, participant consent where applicable, research questions, coding definitions, reviewer disagreements, citations and versioned conclusions. Include organization-scoped access, named project owners, review queues, usage limits, export history and retention settings. Never reuse private customer material for other accounts without permission.

Integrations and data access

Approved brand material, campaign exports and authorized customer research. Permitted research libraries, interview recording imports, citation exports and document editors. Preserve original source metadata throughout the workflow. Begin with uploads and exports of consented interviews and approved support excerpts. Any named system or connector is a candidate requiring current access and compatibility checks; no live connection is included by default.

03

How we build it

We build with our own AI software development factory, so most implementations take days to a few weeks of creation time, not months. You see working software at every step, and exact timing depends on availability.

  1. 1

    Scoping call

    Day 1

    Thirty minutes on your process, your data and how you want to run it: for your own team, or for your clients. You get a fixed scope and price for the MVP.

  2. 2

    MVP

    5 days

    One buyer segment, one recurring use case; first modules: extract customer phrases; preserve quote context. Manual review in the loop. Built by our AI software factory.

  3. 3

    Paid pilot

    6 days

    Accounts, roles, review states, audit trail and the first integration, hardened for two to three paying pilot customers.

  4. 4

    Full product

    2 weeks

    Self-serve onboarding, billing, monitoring and the wider integration set.

  5. 5

    Run and improve

    Monthly

    We host, monitor and improve it for a fixed monthly fee, or hand it over to your team. How the retainer works.

Why we start with an MVP

An MVP, or minimum viable product, is the smallest version that your users can actually work with. It is not a cheap version of the full solution. It is a test, built to answer the questions that decide whether the rest is worth building.

  1. Pick the riskiest assumption. Here: will product marketing teams in specialist markets use it to solve "campaign language misses how customers describe their problems"?
  2. Build only what tests it. One team, one use case, a few core modules. People do the rest by hand for now.
  3. Run a paid pilot. Agree the acceptance criteria, input limits and reviewer responsibilities before starting.
  4. Measure, then decide. Track message comprehension and quote traceability. Then expand, change course or stop, with evidence instead of opinions.

MVP scope for this solution. Costed pilot: Qualitative sample; no claims of market representativeness. Start with one buyer organization and a bounded set of representative inputs. Implement the first two modules: extract customer phrases; preserve quote context. Support the third task through an assisted review queue: group task language. Handle the remaining required functions manually until validated. Include input upload, source references, user correction, a reviewer approval step and export of customer language evidence guide. Authentication, account isolation, deletion controls and basic operational logging are included. Specialized production certification, live write integrations and broader rollout are not included unless explicitly stated.

After the MVP. After paying customers repeatedly accept customer language evidence guide, automate flag internal jargon; draft testable alternatives; export vocabulary guide. Add one tested read integration, reusable customer configuration and scheduled repeat delivery. Increase supported formats or teams only when evaluation cases and reviewer capacity cover the new scope. Qualitative sample; no claims of market representativeness.

What the build depends on. A clear research protocol, source access, citation tracking and qualified interpretation. Interview work also needs relevant participants and consent management. Obtain representative authorized inputs, an agreed review rubric and a buyer-side owner. Specific scope: Qualitative sample; no claims of market representativeness.

04

Investment

A planning range to start the conversation, not a quote. You pay per phase, so you can stop after the MVP.

  1. Phase 1

    MVP

    One buyer segment, one recurring use case; first modules: extract customer phrases; preserve quote context. Manual review in the loop.

    $10,500 · about 5 days of creation time

  2. Phase 2

    Paid pilot

    Accounts, roles, review states, audit trail and the first integration, hardened for two to three paying pilot customers.

    $10,500 · about 6 days of creation time

  3. Phase 3

    Full product

    Self-serve onboarding, billing, monitoring and the wider integration set.

    $14,500 · about 2 weeks of creation time

Indicative total, MVP to full product$35,500about 4 weeks of creation time · start with the MVP from $10,500

Running costs per month

A rough indication of monthly hosting and AI model costs once it is live, not tested. Real costs depend on usage, file sizes and the models chosen.

StageHosting and infrastructureAI usageTotal per month
MVP and paid pilotabout 3 customers$30–$60$80–$160$110–$220
Full productabout 50 customers$110–$210$880–$1,750$990–$1,960
05

Run it or resell it

Internally

For your own team

Product marketing teams in specialist markets run it inside the business: consented interviews and approved support excerpts in, customer language evidence guide out, reviewed by your people.

For your clients

As part of your offer

Agencies, consultancies and software companies can offer it to their own clients under their brand. We build and maintain it; you sell and deliver it.

Your brand, or this one

Run it under your own brand, or start from this concept style.

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  • accent#bfc954
  • surface#e7e4f1
  • ink#22201e
Headings
Fraunces
Text
Inter
Voice
Energetic, specific, results-minded
Selling it to your own clients: the go-to-market playbook

Pricing to test

Test USD 750-3,000 for one tightly bounded research question and evidence pack. Participant recruitment, specialist review and licensed data are separately scoped. Repeat tracking can become a retainer. Prices are hypotheses. For this buyer, package the first sale around build a glossary from ten interviews and the defined customer language evidence guide. Record actual review effort before offering a recurring allowance. The commercial pilot fee is distinct from the platform development budget.

Message to test

A permissioned language library tied to real customer tasks. Demonstrate the result with build a glossary from ten interviews for product marketing teams in specialist markets. Use a concrete before-and-after example without promising unmeasured savings.

Where to find buyers

Product marketing communities and research agencies

Lead magnet

Build a glossary from ten interviews

The first 30 days

  1. Week 1: interview five prospective buyers from product marketing teams in specialist markets and inspect how they handle campaign language misses how customers describe their problems.
  2. Week 2: prepare build a glossary from ten interviews using authorized or synthetic material.
  3. Week 3: share the demonstration through product marketing communities and research agencies and seek one bounded paid pilot.
  4. Week 4: measure message comprehension and quote traceability, review delivery effort and ask for a repeat purchase. This is a validation schedule, not a promise that the full product can be built in thirty days.

Paid pilot

Agree the acceptance criteria, input limits and reviewer responsibilities before starting. Run build a glossary from ten interviews and deliver customer language evidence guide. Compare message comprehension and quote traceability with the buyer's current process on comparable cases; include corrections, missed issues and reviewer time. Seek payment and repeat use. Stop or revise the scope if data access, accuracy or unit economics fail.

Success metrics

Message comprehension and quote traceability

Retention and expansion

Build repeat use around customer language evidence guide. Save approved configurations and review decisions with permission, revisit unresolved exceptions and show progress on message comprehension and quote traceability. Offer a recurring volume allowance after repeat demand; expand to adjacent tasks only when the buyer asks and delivery quality remains acceptable.

Why clients would pick it

Niche research protocols, credible researcher relationships and a rights-cleared evidence archive with consistent interpretation methods. For this concept, accumulate permissioned examples and reviewer corrections around a permissioned language library tied to real customer tasks. The durable asset is reliable task-specific execution and trusted customer configuration, not access to a general-purpose AI model.

Alternatives and positioning

Research consultants, internal analysts, literature databases and general search or summarization tools. Position this concept around a permissioned language library tied to real customer tasks. Compare it against the customer's current process on the same representative task. This is proposed differentiation; no exhaustive competitor study or uniqueness claim has been established.

Main delivery costs

Researcher time, source access, participant recruitment, transcription, evidence coding, expert review and report revisions. Initial validation additionally budgets for interview incentives and researcher review. Track model usage, storage, reviewer minutes, exception handling and customer support per accepted deliverable.

06

Safeguards

Verify product claims and permissions. Distinguish observed campaign results from causal explanations and keep customer data collection authorized. Qualitative sample; no claims of market representativeness. Require appropriate access and publication approval. Preserve source material, label AI drafts and make corrections traceable. Measure false positives and missed cases alongside speed.

Get this solution built

Built for you by our AI software factory, MVP in about 5 days. Tell us about your business and how you want to run it: inside your company, or as part of what you offer your clients. We reply within one working day.

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