
Rural Health Triage Assistant
Multilingual triage over WhatsApp, available immediately and with no app to install.
- For
- Pharmacy managers in low-resource regions
- Solves
- Patients in remote areas face long travel times and high costs to access basic medical advice.
- Delivers
- Triage decision, treatment plan, pharmacy voucher, doctor referral.
- Built in
- about 6 weeks of creation time, MVP in 7 days
- Investment
- $11,500 for the MVP, $47,500 for the full product
- Run it
- Inside your business, or as part of your offer to clients
What it does
For pharmacy managers in low-resource regions, turn patient symptom data and images into triage decisions and treatment vouchers.
- Conduct symptom interview via voice or text.
- Analyse skin conditions using computer vision.
- Apply clinical triage protocols.
- Generate treatment recommendations.
- Issue pharmacy vouchers.
- Escalate to human doctors for critical cases.
What goes in, what comes out
- Patient symptoms
- Voice notes
- Photos of affected areas
- Location data
AI drafts, people review. Client intake portal and staff exception queue.
- Triage decision
- Treatment plan
- Pharmacy voucher
- Doctor referral
How it works
The workflow
- InStart with
Patient symptoms, voice notes, photos of affected areas, location data.
- 1
Receive patient message
- 2
Ask targeted questions
- 3
Request photo
- 4
Analyse inputs
- 5
Apply triage logic
- 6
Recommend treatment
- 7
Escalate if needed
- 8
Log visit
- OutFinish with
Triage decision, treatment plan, pharmacy voucher, doctor referral.
AI does the heavy lifting, people stay in charge
Use language models for symptom interpretation and computer vision for image analysis. A clinical reviewer must validate the medical protocol and escalation thresholds before deployment.
What your team sees
Key screens: Chat interface, symptom checklist, image analysis view, escalation queue. The main screen is the WhatsApp chat interface where the AI asks questions and displays results.
Accounts and administration
User profiles, consultation history, escalation logs, audit trails, version control for medical protocols.
Integrations and data access
WhatsApp Business API, M-Pesa payment gateway, Pharmacy inventory system.
How we build it
We build with our own AI software development factory, so most implementations take days to a few weeks of creation time, not months. You see working software at every step, and exact timing depends on availability.
- 1
Scoping call
Day 1Thirty minutes on your process, your data and how you want to run it: for your own team, or for your clients. You get a fixed scope and price for the MVP.
- 2
MVP
7 daysOne buyer segment, one recurring use case. Manual review in the loop. Built by our AI software factory.
- 3
Paid pilot
8 daysAccounts, roles, review states, audit trail and the first integration, hardened for two to three paying pilot customers.
- 4
Full product
3 weeksSelf-serve onboarding, billing, monitoring and the wider integration set.
- 5
Run and improve
MonthlyWe host, monitor and improve it for a fixed monthly fee, or hand it over to your team. How the retainer works.
Why we start with an MVP
An MVP, or minimum viable product, is the smallest version that your users can actually work with. It is not a cheap version of the full solution. It is a test, built to answer the questions that decide whether the rest is worth building.
- Pick the riskiest assumption. Here: will pharmacy managers in low-resource regions use it to solve "patients in remote areas face long travel times and high costs to access basic medical advice"?
- Build only what tests it. One team, one use case, a few core modules. People do the rest by hand for now.
- Run a paid pilot. Prove it with one pharmacy chain.
- Measure, then decide. Track average consultation time and escalation rate to human doctors. Then expand, change course or stop, with evidence instead of opinions.
MVP scope for this solution. One pharmacy chain, five common complaints, manual nurse review.
After the MVP. Automated follow-up checks, chronic disease management, multi-language support.
What the build depends on. Stable internet connectivity, WhatsApp availability, medical protocol database.
Investment
A planning range to start the conversation, not a quote. You pay per phase, so you can stop after the MVP.
- Phase 1
MVP
One buyer segment, one recurring use case. Manual review in the loop.
- Phase 2
Paid pilot
Accounts, roles, review states, audit trail and the first integration, hardened for two to three paying pilot customers.
- Phase 3
Full product
Self-serve onboarding, billing, monitoring and the wider integration set.
Indicative total, MVP to full product$47,500about 6 weeks of creation time · start with the MVP from $11,500
Running costs per month
A rough indication of monthly hosting and AI model costs once it is live, not tested. Real costs depend on usage, file sizes and the models chosen.
| Stage | Hosting and infrastructure | AI usage | Total per month |
|---|---|---|---|
| MVP and paid pilotabout 3 customers | $50–$100 | $40–$90 | $90–$190 |
| Full productabout 50 customers | $190–$380 | $280–$560 | $470–$940 |
Run it or resell it
For your own team
Pharmacy managers in low-resource regions run it inside the business: patient symptoms, voice notes, photos of affected areas, location data. in, triage decision, treatment plan, pharmacy voucher, doctor referral. out, reviewed by your people.
As part of your offer
Agencies, consultancies and software companies can offer it to their own clients under their brand. We build and maintain it; you sell and deliver it.
Your brand, or this one
Run it under your own brand, or start from this concept style.
- primary
#279131 - accent
#c954a0 - surface
#e4f1e6 - ink
#22201e
- Headings
- Libre Baskerville
- Text
- IBM Plex Sans
- Voice
- Careful, kind, clinically plain
Selling it to your own clients: the go-to-market playbook
Pricing to test
Test pricing at 50 cents per consultation or a two dollar monthly subscription.
Message to test
Get the right care in seconds, not hours, via WhatsApp.
Where to find buyers
Rural health forums, pharmacy networks, mobile money agents.
Lead magnet
Free demonstration consultation.
The first 30 days
- Week 1: Build the bot for five common complaints.
- Week 2: Train the AI on KiSwahili and English.
- Week 3: Integrate with pharmacy voucher system.
- Week 4: Launch pilot with one pharmacy chain.
Paid pilot
Prove it with one pharmacy chain. Baseline: Current walk-in wait times. Decision: Adoption rate and patient satisfaction.
Success metrics
Average consultation time, escalation rate to human doctors.
Retention and expansion
Subscription renewal for unlimited access.
Why clients would pick it
Curated medical protocol database, integration with local payment systems, trust built through human escalation.
Alternatives and positioning
Walking to distant clinics, traditional healers, expensive private doctors.
Main delivery costs
AI inference costs, server hosting, nurse time for escalation.
Safeguards
Mandatory human escalation for red-flag symptoms, data privacy compliance, strict adherence to triage protocols.