
Unified team communication and workflow coordination portal
Reduce missed requests and manual coordination while keeping one record of work.
- For
- Operations leads and team managers coordinating communication, tasks and workflows across several tools
- Solves
- Team communication, task tracking and workflow automation live in separate tools, so requests are missed and status is unclear.
- Delivers
- Reviewed operational coordination record with assigned owners and tracked status
- Built in
- about 5 weeks of creation time, MVP in 6 days
- Investment
- $12,500 for the MVP, $42,500 for the full product
- Run it
- Inside your business, or as part of your offer to clients
What it does
Reduce missed requests and manual coordination while keeping one record of work.
- Combine email, SMS and chat channels into one inbox.
- Assign and track tasks inside conversations and workflows.
- Automate repetitive tasks and notifications.
- Share files and hold threaded discussions.
- Set customizable alerts without distraction.
- Connect Slack, Jira, Notion and productivity apps.
- Route tasks to human agents or AI by complexity and type.
- Generate workflows from a single prompt and track project lifecycles.
- Break tasks into smaller steps and assign suitable agents.
- Run workflows from triggers and schedules.
- Generate content from user input.
- Analyze data with customizable parameters.
- Provide a dashboard for projects and outputs.
- Offer real-time suggestions to improve content quality.
- Compare the reviewed result with the recorded baseline and value assumptions.
- Capture corrections and named-owner approval before consequential use.
- Export a versioned reviewed operational coordination record with source references and unresolved questions.
Everything these tools do, in one app
- Unified messaging platform Combines multiple communication channels like email, SMS, and chat apps into one interface.Found in Relay.app
- Task assignment and tracking Lets users assign and track tasks directly within conversations or workflows.Found in Relay.app, Trace
- Automated workflows Automates repetitive tasks and notifications to reduce manual work.Found in Relay.app, Trace
- Real-time collaboration Enables file sharing and threaded discussions for team collaboration.Found in Relay.app
- Customizable notifications Allows users to set alerts and notifications to stay updated without distraction.Found in Relay.app
- Integration with platforms Connects with popular tools like Slack, Jira, Notion, and productivity apps for seamless workflow coordination.Found in Trace, Sune AI
- Automated task routing Routes tasks to human agents or AI based on complexity and type.Found in Trace
- Workflow generation from prompt Generates workflows from a single prompt and tracks project lifecycles in real time.Found in Trace
- Task breakdown and assignment Breaks down tasks into smaller steps and assigns them to the most suitable agents.Found in Trace
- Real-time triggers and scheduling Runs workflows automatically without manual intervention using triggers and scheduling.Found in Trace
- Automated content generation Generates content automatically based on user input.Found in Sune AI
- Advanced data analysis Analyzes data with customizable parameters for quick, accurate results.Found in Sune AI
- User-friendly dashboard Provides a dashboard for managing projects and outputs.Found in Sune AI
- Real-time suggestions Offers real-time suggestions to improve content quality.Found in Sune AI
What goes in, what comes out
- Permitted channel messages
- Task lists
- Workflow definitions
- Integration events
AI drafts, people review. Operational coordination portal.
- Reviewed operational coordination record with assigned owners
- Tracked status
How it works
The workflow
- InStart with
Permitted channel messages, task lists, workflow definitions and integration events
- 1
Confirm the buyer's problem and scope
- 2
Collect permitted channel messages
- 3
Task lists
- 4
Workflow definitions and integration events
- 5
Then follow this sequence: 1
- OutFinish with
Reviewed operational coordination record with assigned owners and tracked status
AI does the heavy lifting, people stay in charge
Use AI to interpret permitted inputs, suggest structured mappings and generate candidate outputs for the three stated task modules. Use deterministic code for arithmetic, schema validation, hard constraints and reproducible tests. Review source-linked explanations and uncertainty before accepting results. One fixed workspace and permitted channel set; final routing and task assignment decisions remain human. A model suggestion is never a verified fact, professional decision or authorization to act.
What your team sees
Primary screens: Connected channels and inbox, Workflow and task board, Review and delivery. Use a thumbnail gallery for workspaces, a large central board for tasks and workflows, and a right-hand panel for channel context, owners and comments. Let users compare workflow versions side by side. Display draft, changes requested and approved states. Provide a client preview link with comments anchored to the relevant task or message. Make the task-specific outcome reviewed operational coordination record with assigned owners and tracked status visible beside its evidence, review state and value baseline.
Accounts and administration
Workspace ownership, channel connections, task versions, comments, approval states, usage allowances, automation limits, export history and a rights record for supplied material. Add organization access boundaries, named reviewers, usage caps, data retention controls, export logs and explicit approval for external actions.
Integrations and data access
Customer-owned channel accounts, task lists, workflow definitions and permitted integration events. Cloud workspace storage, messaging and productivity app import/export and destination systems. Start with file exchange and validate destination specifications before promising direct publishing. Start with authorized file exchange. Validate current provider access, usage rights and schema behavior before promising a connector.
How we build it
We build with our own AI software development factory, so most implementations take days to a few weeks of creation time, not months. You see working software at every step, and exact timing depends on availability.
- 1
Scoping call
Day 1Thirty minutes on your process, your data and how you want to run it: for your own team, or for your clients. You get a fixed scope and price for the MVP.
- 2
MVP
6 daysOne buyer segment, one recurring use case; first modules: combine email, SMS and chat channels into one inbox; assign and track tasks inside conversations and workflows. Manual review in the loop. Built by our AI software factory.
- 3
Paid pilot
7 daysAccounts, roles, review states, audit trail and the first integration, hardened for two to three paying pilot customers.
- 4
Full product
3 weeksSelf-serve onboarding, billing, monitoring and the wider integration set.
- 5
Run and improve
MonthlyWe host, monitor and improve it for a fixed monthly fee, or hand it over to your team. How the retainer works.
Why we start with an MVP
An MVP, or minimum viable product, is the smallest version that your users can actually work with. It is not a cheap version of the full solution. It is a test, built to answer the questions that decide whether the rest is worth building.
- Pick the riskiest assumption. Here: will operations leads and team managers coordinating communication, tasks and workflows across several tools use it to solve "team communication, task tracking and workflow automation live in separate tools, so requests are missed and status is unclear"?
- Build only what tests it. One team, one use case, a few core modules. People do the rest by hand for now.
- Run a paid pilot. Agree quality and outcome thresholds before the pilot using this measure: Requests resolved within the agreed window and manual coordination steps per completed task.
- Measure, then decide. Track requests resolved within the agreed window and manual coordination steps per completed task; accepted-output rate; material error rate; reviewer correction time; actual repeat purchase. Then expand, change course or stop, with evidence instead of opinions.
MVP scope for this solution. Pilot scope: One fixed workspace and permitted channel set; final routing and task assignment decisions remain human. Implement one approved input format, a bounded representative case set and the first two task modules: combine email, SMS and chat channels into one inbox; assign and track tasks inside conversations and workflows. Support the third module with operator review: automate repetitive tasks and notifications. Include source references, corrections, basic organization access, approval states, export and value measurement. Use managed operator assistance for unresolved exceptions. The cost estimate covers this narrow prototype, not unrestricted multi-tenant scale, complex production integrations, specialist certification or physical operations.
After the MVP. Once paid pilots prove usefulness, automate repeatable reviewed steps and add one verified source integration. Expand supported inputs and case volume only after new evaluation cases pass. Build reusable customer configurations and recurring value reports around reviewed operational coordination record with assigned owners and tracked status. Retain the explicit scope boundary: One fixed workspace and permitted channel set; final routing and task assignment decisions remain human.
What the build depends on. Workspace setup and preview, asynchronous workflow jobs, editable version history, reviewer access and tested export formats. High-fidelity coordination requires specialist operations QA. Obtain representative authorized cases, baseline measurements, qualified reviewers and a buyer-side decision owner. Specific limitation: One fixed workspace and permitted channel set; final routing and task assignment decisions remain human.
Investment
A planning range to start the conversation, not a quote. You pay per phase, so you can stop after the MVP.
- Phase 1
MVP
One buyer segment, one recurring use case; first modules: combine email, SMS and chat channels into one inbox; assign and track tasks inside conversations and workflows. Manual review in the loop.
- Phase 2
Paid pilot
Accounts, roles, review states, audit trail and the first integration, hardened for two to three paying pilot customers.
- Phase 3
Full product
Self-serve onboarding, billing, monitoring and the wider integration set.
Indicative total, MVP to full product$42,500about 5 weeks of creation time · start with the MVP from $12,500
Running costs per month
A rough indication of monthly hosting and AI model costs once it is live, not tested. Real costs depend on usage, file sizes and the models chosen.
| Stage | Hosting and infrastructure | AI usage | Total per month |
|---|---|---|---|
| MVP and paid pilotabout 3 customers | $30–$60 | $40–$90 | $70–$150 |
| Full productabout 50 customers | $110–$210 | $280–$560 | $390–$770 |
Run it or resell it
For your own team
Operations leads and team managers coordinating communication, tasks and workflows across several tools run it inside the business: permitted channel messages, task lists, workflow definitions and integration events in, reviewed operational coordination record with assigned owners and tracked status out, reviewed by your people.
As part of your offer
Agencies, consultancies and software companies can offer it to their own clients under their brand. We build and maintain it; you sell and deliver it.
Your brand, or this one
Run it under your own brand, or start from this concept style.
- primary
#532791 - accent
#77c954 - surface
#eae4f1 - ink
#22201e
- Headings
- Fraunces
- Text
- Inter
- Voice
- Calm, reliable, step-by-step
Selling it to your own clients: the go-to-market playbook
Pricing to test
Test a USD 300-1,500 fixed pilot for one defined workspace package. Offer a monthly production allowance after repeat demand. Quote complex multi-team or specialist integration work separately. These are test prices, not market benchmarks. Package the initial sale as one bounded reviewed operational coordination record with assigned owners and tracked status. Recurring fees must specify volume, review depth and integration support. For exchanges, test a disclosed coordination or successful-service fee rather than holding customer funds. Reprice only after measuring real delivery labor; platform-build cost is separate from a commercial pilot fee.
Message to test
Reduce missed requests and manual coordination while keeping one record of work. Demonstrate a concrete reviewed operational coordination record with assigned owners and tracked status using the buyer's approved example and show the baseline, corrections and actual delivery effort.
Where to find buyers
Operations leads and team managers coordinating communication, tasks and workflows across several tools professional communities; specialist consultants serving this buyer; permissioned partner introductions; practical demonstrations at relevant trade or practitioner events.
Lead magnet
A reviewed sample reviewed operational coordination record with assigned owners and tracked status from a small authorized input set, with a transparent calculation of requests resolved within the agreed window and manual coordination steps per completed task and no promised savings.
The first 30 days
- Week 1: interview five operations leads and team managers coordinating communication, tasks and workflows across several tools and inspect a recent example of team communication, task tracking and workflow automation live in separate tools, so requests are missed and status is unclear.
- Week 2: prepare a consented or synthetic demonstration of the three task modules.
- Week 3: seek one bounded paid pilot with agreed baseline and acceptance criteria.
- Week 4: measure requests resolved within the agreed window and manual coordination steps per completed task, reviewer effort and repeat-purchase interest. This is a demand-validation plan, not a thirty-day full-product delivery promise.
Paid pilot
Agree quality and outcome thresholds before the pilot using this measure: Requests resolved within the agreed window and manual coordination steps per completed task. Continue only if the buyer accepts the actual output, the intended job outcome improves without unacceptable errors, and measured delivery cost fits willingness to pay. Revise or stop if access is unavailable, qualified review cannot be provided, or apparent savings disappear after corrections and support. Use held-out cases when comparing model quality; use a properly reviewed comparison design before making causal claims. Record missing cases and negative results alongside successful outputs.
Success metrics
Requests resolved within the agreed window and manual coordination steps per completed task; accepted-output rate; material error rate; reviewer correction time; actual repeat purchase.
Retention and expansion
Repeat the workflow when the buyer again needs reviewed operational coordination record with assigned owners and tracked status. Retain permissioned settings and reviewed examples, report realized value honestly, and sell increased volume or adjacent approved workflows only after contribution margin and quality remain acceptable.
Why clients would pick it
A reusable library of approved workflows, routing rules and review examples, together with reliable delivery for a narrow operations niche. Build a permissioned library of representative task cases, reviewer corrections and verified operating constraints for operations leads and team managers coordinating communication, tasks and workflows across several tools. Repeatable delivery and useful integrations matter more than access to a base model.
Alternatives and positioning
Relay.app, Trace and Sune AI, plus manual coordination across separate communication, task and automation tools. Compare this product with the buyer's present method on requests resolved within the agreed window and manual coordination steps per completed task. Offer a bounded paid workflow instead of claiming broad autonomous expertise. Market uniqueness and competitor coverage are not verified.
Main delivery costs
Message and integration processing, storage, reviewer hours, client revision rounds and licensed source connections. Additional initial validation requires representative authorized sample preparation, buyer interviews, buyer-side evaluation and bounded validation of reviewed operational coordination record with assigned owners and tracked status. Track cost per accepted output, including correction work, unsuccessful cases and support.
Safeguards
Preserve message accuracy, source attribution, task ownership and usage permissions. Named owners approve substantive routing and task changes and external actions. One fixed workspace and permitted channel set; final routing and task assignment decisions remain human. Keep all consequential actions under authorized human control and do not fabricate missing inputs, permissions, professional judgments or market evidence.