An AI agent that follows up after every purchase
Turn one-time buyers into repeat customers with conversations that remember what they bought and why.
The problem
Most e-commerce stores send the same thank-you email to everyone. Customers who bought a gift, a replacement part, and a first-time trial all get the same template. The store misses the chance to ask the right question at the right time, and most buyers never return.
What AI makes possible now
An AI agent can now read the full order, the product description, and the customer's history, then write a follow-up that fits. It asks the dog owner how the new food is working out, reminds the coffee subscriber to refill before they run out, or suggests a matching belt for the trousers they just bought. Cheap inference means you can do this for every single order, not just the high-ticket ones. The agent handles replies too, so the conversation keeps going without anyone in the store typing a word.
How it works
- Connect the store's order system (Shopify, WooCommerce) in a few clicks.
- The AI agent reads each new order, including product details, customer history, and any notes.
- The agent drafts a personalized follow-up message: a question, a tip, a reorder reminder, or a thank-you that matches the item.
- The store owner reviews drafts or sets rules for auto-send. The agent learns from open rates and replies to improve over time.
The first thirty days
Ship a simple integration with Shopify that sends one email per order, 48 hours after delivery. The email contains a single specific question about the product they bought. Measure reply rate and repeat visit rate.
How it earns
A monthly subscription per store, priced by order volume. Starts at $99/month for up to 500 orders, because the value is in repeat purchases, not message count.
Why now
AI models can write short, specific, non-creepy messages that sound like a person. Store owners are tired of blast tools and need something that talks to one buyer at a time.
First customers
Small direct-to-consumer brands with 500, 5,000 orders a month, selling things people reorder: pet food, skincare, coffee, supplements. They have a list but no time to write to each buyer.
The hard part
The honest hard part is getting the tone right for every brand. One awkward message and the store owner turns it off. The AI needs to be trained on the brand's voice, not just the product.
Build this with us
We'll connect your store to an AI agent that writes real follow-ups. You bring the orders; we handle the tech, the hosting, and the ongoing tuning. If you're ready to stop sending the same email to everyone, apply to build this with us.